Book the bay. Update the customer. Follow up on the work they deferred.
A booking-first website for auto detailers and dealership service departments. Online service booking, SMS status updates, declined-service follow-up, and review automation — built as one system instead of five tools your service advisor has to glue together.
Built for
Mobile & shop auto detailersCeramic coating & PPF studiosIndependent service shopsTire & alignment shopsDealership service departmentsQuick-lube & inspection shopsthe daily problem
You know exactly where the money's leaking.
Service bookings happen by phone, and the advisor is on hold for 30% of the day.
Customers don't know where their vehicle is in the shop — and they call to find out.
Declined recommendations get written on the RO and never followed up on again.
Reviews / CSI scores depend on the advisor remembering to ask at pickup.
Loaner and shuttle scheduling lives in a separate spreadsheet — or someone's head.
the system we build
One connected flow. From "found you on Google" to "leaving you a review."
Online service booking
Customers pick a vehicle, service, and time against real bay or advisor capacity. Loaner availability surfaces in the same flow.
SMS status updates
Customers get a text when the vehicle's checked in, when work is approved, and when it's ready for pickup. The phone stops ringing.
Declined-service follow-up
Every deferred recommendation gets a polite text 30, 60, or 90 days later with a one-tap rebook. Recovered revenue, automatically.
Review / CSI automation
Post-service review request goes out 24 hours after pickup — Google for indies, manufacturer CSI for franchised stores.
before / after
What changes after launch.
| Before | After |
|---|---|
| Customers book service over the phone. Advisor is on hold half the day. | Online booking against real bay capacity. Phone is for the calls that actually need a human. |
| 'Where's my car?' calls all day long. | SMS status updates at check-in, approval, and ready-for-pickup. Phone stays quiet. |
| Declined work dies on the RO. | Auto follow-up at 30/60/90 days pulls deferred work back into the bay. |
| Reviews / CSI depend on the advisor asking at pickup. | Automatic review request 24h after pickup. Ratings climb on autopilot. |
faq
Questions worth asking.
next step
Want this kind of system for your shop?
Twenty minutes on Zoom. We'll walk your current setup and show you the smallest engagement that fixes the most expensive problem.