The questions worth answering before you spend anything.
Answers on pricing, timelines, tools, ownership, and what is included in each RAWTech system. If you already know which system fits, compare the two. If you are not sure, start with the free scan.
Pricing is flat and published. The delivery clock starts only after an approved written scope, the required payment, and confirmed inputs and access. If a question is not answered here, the contact form is a direct line.
Two fixed-price customer-flow systems: the Booking-to-Review System, and the Booking-First Website + System. Behind them sit a free scan and two paid diagnostics, plus prescribed modules we install when a diagnostic shows only one part of the flow is broken.
Start with the free scan, which costs nothing and takes a few minutes. If the problem looks confined to your website, request scope for the $295 Website Growth & Trust Audit. If it runs across booking, reminders, follow-up, and reviews, request scope for the $495 Loop Audit. We confirm fit first, then invoice. Either audit fee credits back in full against a system booked within 30 days.
The $295 audit reads your website: trust signals, clarity, and whether visits turn into bookings. The $495 audit reads the whole loop: site, booking, reminders, no-shows, follow-up, reviews, and rebooking. Request scope for the smaller diagnostic when the website is the obvious suspect, and for the larger one when you cannot tell where the flow is leaking. Fit is confirmed before any invoice goes out.
Owner-operators of appointment-based businesses who still answer their own phone: shops, studios, mobile crews, clinics, and dealership service departments. They already know the workflow is costing them money, and they do not have the time to rewire it themselves.
We qualify your booking tool during scoping, before any payment is requested. The confirmed tools and any limitations are named in the written scope you approve. If a compatibility gap turns up, you hear about it then, not after the invoice.
Deposit behavior depends on your booking tool, your policy, and the written scope. Compatibility is checked during qualification and confirmed in the scope before anything is wired. The No-Show Fix module turns deposits on and supplies the policy language that goes with them, and it is prescribed after a diagnostic shows it is the right fix, not sold as a standalone purchase.
The two systems are the priced shelf. The Booking-to-Review System runs $3,500 to $5,500, and the Booking-First Website + System runs $8,500 to $12,000. Diagnostics sit underneath them: the free scan is $0, the Website Growth & Trust Audit is $295, and the Loop Audit is $495. Prescribed modules run $750 to $3,500 and are scoped after a diagnostic.
The Booking-to-Review System takes 10 business days, and the Booking-First Website + System takes 2 to 3 weeks. The Website Growth & Trust Audit takes 3 business days and the Loop Audit takes 5. Prescribed modules take 3 to 10 business days. Every clock starts only after an approved written scope, the required payment, and confirmed inputs and access.
We do not sell retainers. Every installation ships with a recorded walkthrough and written documentation, so the business owns and operates the system. When a different part of the flow breaks later, we scope the work that addresses it.
Yes. RAWTech is based in Fairfield County, CT, and installs run remotely for operators across the US.
You do. Accounts, automations, configurations, and documentation belong to the business from the first day of the engagement. There is no licensing arrangement and no lock-in.
If the real issue is founder dependency, handoffs, ownership structure, hiring, or general operational drag, that is not RAWTech work. Start with Ray Williams Consulting. RAWTech fixes measurable problems inside the booking loop. RWC diagnoses the operating model.
before you request a scope
Know what's broken, or find out first.
If you already know which system fits, the Booking-to-Review System wires booking, deposits, reminders, reviews, and rebooking onto tools you already run, and the Booking-First Website + System adds a rebuilt booking-first site on top of that same flow. Both are fixed price with a fixed timeline, and both start from a written scope, not a guess. If you are not sure which one fits, or whether the problem is even in the booking flow, start with the free scan instead.
You do not need to know the fix yet. A diagnostic gives you a written read on your site or your full customer flow, and the eligible paid audit fee is credited in full when you book a system within 30 days.