Question 1

What does RAWTech build?

Accepted Answer

Booking-first websites for owner-operators — wired into online booking with a deposit, SMS reminders, automatic rebooking nudges, review automation, and a simple dashboard so the front desk stops being the bottleneck.

Question 2

Is RAWTech a web design agency?

Accepted Answer

No. We build the website plus everything that should already be wired into it — booking, deposits, reminders, rebooking, and reviews. The website is one piece of a connected system, not a brochure.

Question 3

Who is RAWTech best for?

Accepted Answer

Owner-operators who still answer their own phone. If your business lives in your head, bookings come in across DMs and voicemail, and you'd hire another front-desk person if the right system would do the same work — that's our person.

Question 4

Do you work with my booking software?

Accepted Answer

Almost certainly yes. We connect to most modern booking, scheduling, payments, and CRM tools — Square Appointments, Vagaro, Booksy, Acuity, Mindbody, Boulevard, Jobber, Housecall Pro, ServiceTitan, Google Calendar, and others. If yours is exotic, we'll tell you on the call.

Question 5

Will you make me change how I run things?

Accepted Answer

No. The system replaces the phone-tag and the texting from your personal phone — it doesn't change how you do the actual work in the chair, the bay, the van, or the field.

Question 6

Can you require a deposit at booking?

Accepted Answer

Yes, and we strongly recommend it. Deposits are the single biggest no-show killer we install. Customers pay when they book; it's credited toward the service or kept if they ghost.

Question 7

What about repeat customers?

Accepted Answer

We set up automatic rebooking nudges based on the service interval — whether that's every 4 weeks, every quarter, or every season. Past customers rebook themselves.

Question 8

Do you handle Google reviews?

Accepted Answer

Yes. Every completed visit triggers a personalized text 24 hours later asking for a Google review. Your star rating climbs without you lifting a finger.

Question 9

Do you provide SEO for local search?

Accepted Answer

Yes. Every site ships with local SEO structure, schema markup, service-area pages for the towns you cover, and fast-loading layouts that rank for the searches your customers actually run.

Question 10

Can RAWTech improve an existing website?

Accepted Answer

Yes. If your current site has decent bones, we can leave it in place and wire booking, deposits, reminders, and reviews around it without a full rebuild.

Question 11

Do you offer ongoing support?

Accepted Answer

Yes. Retained Systems Support is an optional monthly engagement to maintain, improve, and extend the system after launch — from $1,500/mo.

Question 12

How does the free 20-minute review work?

Accepted Answer

Grab a time on Ray's calendar. We spend 20 minutes walking your current setup — how bookings come in, where they get stuck, what your team chases by hand. You leave with the smallest fix that solves the most expensive problem. No pitch.

Question 13

What does it cost?

Accepted Answer

Sprints typically run $8,500–$18,000 depending on scope. Optional monthly support starts at $1,500/mo. You get a fixed quote after the 20-minute review — no surprises.

Question 14

How long does it take to launch?

Accepted Answer

Most builds ship in 2–3 weeks. Multi-location and dealership builds can run 4–6 weeks. We work in focused sprints, not 6-month projects.

Question 15

Do you work outside Fairfield County?

Accepted Answer

Yes. We're based in Fairfield County, CT and work async with operators across the US.

Question 16

Who owns the work after delivery?

Accepted Answer

You do. The website, the booking accounts, the automations, and the documentation are yours from day one.

Frequently asked questions

Frequently asked questions

Want a website that actually books the job?