Question 1

What does RAWTech sell?

Accepted Answer

Six fixed-price installs, two paid audits, and a free scan. Pick what's costing you bookings, send the intake, and get the deliverables we promised on the timeline we promised.

Question 2

What if I don't know which install to buy?

Accepted Answer

Start with the free scan. If the problem looks confined to your website, buy the $295 Website Growth & Trust Audit. If it runs across booking, reminders, follow-up, and reviews, buy the $495 Loop Audit. Either fee credits back against any install you book within 30 days.

Question 3

What's the difference between the $295 and the $495 audit?

Accepted Answer

The $295 audit reads your website: trust signals, clarity, and whether visits turn into bookings. The $495 audit reads the whole loop: site, booking, reminders, no-shows, follow-up, reviews, and rebooking. Buy the smaller one if the site is the suspect. Buy the bigger one if you don't know where it's leaking.

Question 4

Who is RAWTech for?

Accepted Answer

Owner-operators of appointment-based businesses who still answer their own phone. Shops, studios, mobile crews, clinics, service departments. People who know the workflow is costing them but don't have time to fix it themselves.

Question 5

Do you work with my booking tool?

Accepted Answer

Yes for Square, Acuity, Booksy, Calendly, Vagaro, Mindbody, Jobber, Housecall Pro, and most of the common ones. If yours is unusual, we'll tell you during intake before you pay.

Question 6

Can you require a deposit at booking?

Accepted Answer

Yes, and we recommend it. A deposit at the time of booking is the single biggest lever on no-shows. The No-Show Fix install turns it on and writes the policy language that goes with it.

Question 7

What does this cost?

Accepted Answer

Free scan: $0. Website Growth & Trust Audit: $295. Loop Audit: $495. Review Engine: $750 to $1,500. No-Show Fix: $1,500 to $2,500. Rebooking Engine: $1,500 to $3,500. Booking-to-Review Install: $3,500 to $5,500. Booking-First Website Install: $8,500 to $12,000.

Question 8

How long does each install take?

Accepted Answer

Website Growth & Trust Audit: 3 business days. Loop Audit: 5. Review Engine: 3 to 5. No-Show Fix: 5. Rebooking Engine: 5 to 10. Booking-to-Review Install: 10. Booking-First Website Install: 2 to 3 weeks. Clock starts when we have your inputs.

Question 9

Do you do retainers?

Accepted Answer

No. Every install ships with a walkthrough and docs so the business owns it. When something else breaks, buy the install that fixes it. That's the whole model.

Question 10

Do you work outside Fairfield County?

Accepted Answer

Yes. RAWTech is based in Fairfield County, CT, and installs run remotely for operators across the US.

Question 11

Who owns the work after launch?

Accepted Answer

You do. Accounts, automations, configs, and docs belong to the business from day one. No licensing, no lock-in.

Question 12

What if my problem is bigger than booking flow?

Accepted Answer

If the real issue is founder dependency, handoffs, ownership structure, hiring, or general operational drag, that's not a RAWTech install. Start with Ray Williams Consulting (raywilliams.consulting). RAWTech fixes measurable problems inside the booking loop. RWC diagnoses the operating model.

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