See where the customer flow breaks.

Loop Audit. $495. 5 business days. We walk a test path through the full customer flow: site, booking, deposits, reminders, follow-up, reviews, rebooking. You get a leak map, a readout, and the system pick if one fits. Request, then fit check, then invoice. The fee is credited in full when you book a system within 30 days.

Request audit scope · $495 Website only? Website Growth & Trust Audit · $295

AUD-LOOP · spec

Credit-back · 30 days

$495

flat fee · invoiced after fit

Turnaround: ~5 business days
Format: 1-page report + leak map + 20-min call
Scope: Site · Booking · Reminders · Follow-up · Reviews · Rebooking
Credits: 100% toward any install

If none of the installs fit, we say so. The $495 is the price of a real answer.

The leak is often the handoff between working steps.

We run a test path from first click to the referral ask, booking, confirmation, reminder, follow-up, review request, rebooking nudge, and mark the seams we can observe. A twenty-minute kickoff opens the audit and a twenty-minute readout closes it. The full $495 credits toward any install booked within thirty days.

Seam mapIllustrative example, not a client result

observable customer moments

First website visit
Booking form submitted
Confirmation email sent
Reminder before the appointment(missing transition)No step found here: nothing connects confirmation to the appointment date.
Review request after the visit

Ranked correction

Add an automated reminder between confirmation and the appointment date.

What this does not claim

How many appointments this gap affects, or what fixing it would change. This maps where a handoff is missing, nothing more.

you must have

You pay for a booking tool, payments tool, CRM, or site
You can grant read access in 24 hours

you get

One-page report on the full customer flow
Leak map: where bookings, deposits, reviews, and repeat work fall out
Top fixes ranked, with a clear install path
Hands-on review and written notes, not just a scan dump
20-minute readout call
Fee comes off any install booked in 30 days

delivery steps (5 business days)

Request scope, no payment yet. We confirm fit and send the $495 invoice, or say it is not a fit. You share read-only access to booking, payments, CRM, and reviews. We walk the flow and mark observable seams. We close with a one-page report, leak map, and 20-minute readout.

credit policy

$495 → $0 against any system booked within 30 days.

We deduct the full $495 from the invoice of any system you start within 30 days of the Audit readout. No code, no asterisks.

And if none of them fit? If the problem is broader operational drag, Ray Williams Consulting is the better starting point.

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