Owner-operator tracing a customer journey and marking a missing handoff

AUD-LOOP · $495 · five-day diagnosis

Know what to fix before you buy the fix.

RAWTech traces one test customer from first click through booking, deposit, reminders, reviews, and rebooking. You get the first break ranked, the correction named, and a system recommendation only if one fits.

Flat fee$495
Turnaround5 business days
FormatReport + map + call
Install credit100% for 30 days

The five-day answer

One break ranked above the rest.

A long list of issues is easy to ignore. The Loop Audit names the first constraint worth correcting, shows the evidence behind it, and protects the line between observation and outcome.

Priority 01 · Confirmation to arrivalCustomer path
ObservedA test booking receives confirmation. No reminder state or scheduled next action is visible before the appointment date.
First breakThe customer is confirmed, but the system does not visibly carry the booking forward to arrival.
CorrectionDefine the reminder state, timing, exception owner, and acceptance test before changing tools.
System fitBooking-to-Review may fit if the current booking and payment tools support the approved rule.

Not claimed: appointment volume affected, revenue recovered, or the result of implementing the correction. Those require operating data after the change.

Illustrative decision format, not a client result or a proprietary RAWTech software interface.

Observable customer moments

The leak is often between working steps.

We trace the customer path and mark the handoff where an expected transition cannot be observed.

01

Website visit

Offer, trust, and next action observed.

02

Booking submitted

Service and customer details enter the system.

03

Confirmation sent

The booking is acknowledged and recorded.

04

Reminder before visit

No observable step connects confirmation to the appointment date.

05

Review and return

The post-visit path is checked for review and rebooking rules.

Ranked correctionAdd an automated reminder between confirmation and the appointment date, then test the state change end to end.

What this does not claim: how many appointments this gap affects or what fixing it would change. The audit maps where an observable handoff is missing, nothing more.

What you provide · what you receive

Enough access to trace the path. Nothing more.

Use read-only access or screenshots where available. Never send passwords, payment-card data, protected health information, or customer personal data through the request form.

You must have

  • A live site or active customer entry path
  • A booking, payments, CRM, or review tool in use
  • Ability to provide scoped read access in 24 hours
  • Twenty minutes for kickoff

You receive

  • One-page full-flow report
  • Leak map across observable handoffs
  • Top corrections ranked
  • Clear install path if one fits

Evidence rules

  • Observed signals labeled as observed
  • Illustrative examples labeled
  • Unknown outcomes stay unknown
  • No unsupported revenue or conversion claims

Closeout

  • Hands-on written notes
  • Twenty-minute readout
  • Full fee credited for 30 days
  • If no system fits, RAWTech says so

Delivery steps

Five business days, request to readout.

The delivery clock begins after payment clears and all required inputs and scoped access are complete.

01 · START

Send the operation

Share the site, tools in use, and what feels broken or manual.

02 · FIT

Scope confirmed

RAWTech confirms fit and provides scoped read-access instructions after payment.

03 · ACCESS

Open the path

Provide scoped read access or screenshots for booking, payments, CRM, and reviews.

04 · TRACE

Walk every handoff

The test path is observed from first click through review and rebooking.

05 · READOUT

Get the correction path

Receive the report, leak map, ranked fixes, and twenty-minute readout.

Credit policy

The diagnosis pays forward.

The full $495 comes off any RAWTech system started within 30 days of the audit readout.

$495 audit$0 against install

No code and no partial credit. The credit applies to a system booked within the 30-day window.

Before you commit

Start at the depth the problem requires.

The free scan finds obvious homepage leaks. The website audit stays on the site. The Loop Audit follows the entire customer flow.

Free · about one minute

Free Booking Flow Scan

A quick finder for obvious homepage and contact-path issues.

Start the free scan →
$295 · three business days

Website Growth & Trust Audit

A human review of website trust, clarity, and the path into a lead or booking.

See the website audit →
$495 · five business days

Loop Audit

The full path across site, booking, reminders, follow-up, reviews, and rebooking.

Start Loop Audit →

Next step

Find the first break before choosing the system.

Payment reserves your place in the audit queue. The five-business-day delivery clock begins after payment clears and all required inputs and scoped access are complete.