Customers ghost because nothing's on the line. The front desk burns hours chasing confirmations.
Deposit-required booking, cancellation policy, reminders, and a one-tap reschedule flow.
NSF · spec
Fixed install$1,500–$2,500
flat fee · 5 business days
- Timeline
- 5 business days
- Price
- $1,500–$2,500
- Audit credit
- −$295 if applicable
- Retainer
- None
- Fixed output, no scope creep.
- Input-gated start, we don't begin until the checklist is in.
- Plain-English handoff doc + walkthrough.
Buy adjacent installs separately, or bundle into the Booking-to-Review Sprint.
who it's for
Shops bleeding 10%+ of their week to no-shows and last-minute cancels.
problem it fixes
Customers ghost because nothing's on the line. The front desk burns hours chasing confirmations.
what ships
- Deposit collection wired into your existing booking tool
- Plain-English cancellation policy + reschedule window
- Automated SMS + email reminders (24h and 2h)
- One-tap reschedule link in every reminder
- No-show recovery sequence (text + email)
- 30-min walkthrough + handoff doc
required inputs
- Login to your booking tool (Square, Acuity, Booksy, Calendly, etc.)
- Stripe, Square, or your booking tool's built-in payments connected
- Phone number for SMS sender ID + email sender address
- Your current cancellation policy (or willingness to use ours)
eligibility
- A working booking/scheduling tool
- Ability to accept deposits (Stripe, Square, or built-in)
not included
- New website or design changes
- Review automation (that's the Review Engine)
- Past-customer rebooking (that's the Rebooking Engine)