Your best customers stop coming back because nobody nudges them at the right interval.
Past-customer segments, automated rebooking nudges, and a recall schedule.
REB · spec
Fixed install$1,500–$3,500
flat fee · 5–10 business days
- Timeline
- 5–10 business days
- Price
- $1,500–$3,500
- Audit credit
- −$295 if applicable
- Retainer
- None
- Fixed output, no scope creep.
- Input-gated start, we don't begin until the checklist is in.
- Plain-English handoff doc + walkthrough.
Buy adjacent installs separately, or bundle into the Booking-to-Review Sprint.
who it's for
Repeat-visit operators whose past customers drift to the next provider.
problem it fixes
Your best customers stop coming back because nobody nudges them at the right interval.
what ships
- Past-customer segmentation (visit interval, service, value)
- Automated rebooking nudges at the right cadence (4/6/8 wk or seasonal)
- Recall schedule for lapsed customers (60/90/180 days)
- SMS-first nudges with email fallback
- Simple dashboard: sent, opened, booked
- Handoff doc + cadence tuning
required inputs
- Customer history export (CSV, CRM access, or booking-tool export)
- Booking link customers can use to self-rebook
- Phone number + email sender
- Your typical visit intervals by service
eligibility
- Repeat-visit business model (intervals or seasonal)
- At least 100 past customers with contact info
not included
- Net-new customer acquisition / paid ads
- Loyalty program design
- Replacing your CRM